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Fees and charges
| Call us Now on 1300 998 400 Or | |
| USA national number toll Free 1 877 399 2999 | |
Our fees are dependent on which type of investigations the client needs, time expended and the locality. Our general fees range from $75 to $150 per hour per agent depending on the type of assignment required and how many agents and how much equipment is needed. We charge all assignment from and back to our head office in the capital city.
Surveillance/ Investigations/ Inquiries: A normal Investigator on foot will be charged at least at $75 per hour, with a minimum of 4 hours per any one instance or work. We are happy to work 24/7 however our minimum charge is four hours for any outside work. However if we have to use special surveillance equipment we may need two agents and a vehicle. Depending on the distance a 1/2 hour travelling time to and from an assignment site is reasonable as well as mileage at .85c a kilometer plus tolls. We may need to investigate an occurrence/ crime or event, and then we may need to follow up and develop leads which are not obvious at first. We have no way of knowing the total cost but we will work only within the scope of the client’s funds given to us at the time. The best situation is for a client to allow us as much scope as possible financially and then we can set the ceiling for our efforts within those parameters.
Confidential information gathering: and specially requested meetings are at a different confidential fee schedule.
Internet or computer/ forensic: Assignments are also a sub-contract specialist's fee so it is up to each individual case as to costs.
De Bugging/ Counter-espionage: Costs re. A de-bugging case are charged in proportion to the size of the area swept for listening devices not by the hours taken. The minimum charge for our team is $750.00.
Lie Detectors and Polygraphs: They are illegal in some instances with reference to work or employment matters. We are the firm which initially brought the Lie Detectors to this country in 1977, they are unreliable and often in-admissible if used incorrectly. We urge clients to not use them unless used by a very talented and well trained operator.
We only recommend the A Charles Aaron Consultancy of 340 Collins Street, Melbourne. consultant@australiaonline.net.au. Also in other states. Tel (03) 9670 5858.
'Sting' and undercover operations: Undercover Investigations requiring Male / female operatives or at $150.00 per hour.
See the actual Authority to perform assignment, for further details of fees structure.
We charge a minimum of 4 hours for any one instance of work. All reasonable expenses are to be billed to the client, such as conferences, compilation of reports, Court attendances, telephone calls, tolls, and fees for searches or other disbursements. Expenses such as drinks, meals, club entry are also charged to the client for whom it was necessary to attend these venues. For instance, if we follow a subject to a bar or to dinner and need to be close to see whom he /she is meeting and their conduct/ intimacy, then we need to enter the establishment and order a meal or drink in an effort not to look suspicious and become a customer. Our agents do not pay for such expenses; this is paid for by the client.
With 42 years experience we do not believe a reasonable assignment can be successful if a client attempts to dictate an unreasonably small fee. As we are running a business, a reasonable profit is necessary for us to be involved.
We believe seldom is a result achievable under say 10 hours' work, so at no time do we begin a matter without a minimum pre-paid retainer of $750.00 which is required in cash, bank cheque, wire, Internet transfer or credit card. Kindly note 10% GST is to be added where applicable.
We expect that whatever time and duties the client books us for, we will require payment in advance.
If the client requires the services of our Senior or Chief Investigators the charges will be $450 per hour.
All this is to be noted in the contract at time of signing.
We do not charge extra for photographs or video or sound recording but merely charge the client ‘at cost’ for these items.
We will not begin any assignment 'pro bono' or on credit of any kind.
Note:We do not find out owners of motor vehicles in Australia, this may be legal in other countries.